| TomTom ONE IQ Routes Edition Satellite Navigation Unit UK & ROI |  | Brand: TomTom
Category: CE
List Price: £132.81
Buy New: £128.89
as of 10/9/2010 04:06 BST details
You Save: £3.92 (3%)
New (9) Refurbished (2) from £87.98
Seller: Simpleshop2000
Rating:  110 reviews
Sales Rank: 1095
Media: Electronics
Batteries: 1
Size: 1
Shipping Weight (lbs): 0.3
Dimensions (in): 5.2 x 5.2 x 2.8
MPN: 1EK0.013.01
Model: 1EK0.013.01
UPC: 636926026604
EAN: 5052461602410
ASIN: B0024NL1G8
Release Date: April 20, 2009
Availability: Usually dispatched within 1-2 business days
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Showing reviews 1-5 of 110
 This is a review of TomTom Customer Services! September 5, 2010
Ned Middleton (British professional underwater photo-journalist & author)
1 out of 1 found this review helpful
I already have a TomTom satellite navigation system and use it regularly. I rate this as a 5 Star product. I shall soon be travelling extensively throughout Europe by road and recently saw an opportunity to purchase a spare unit quite cheaply at a sale. Although an older model, the unit was still boxed, absolutely complete and appeared to be unused. It would not, however, switch on but, thinking it needed nothing more than charging, I took a chance and bought it.
I tried everything (As did my local store) but the unit simply would not switch on. Eventually, I contacted TomTom Customer Services and told them how the I had obtained the unit and that it was "NOT" under guarantee. Their service was exceptional. Firstly, they sent me a small package containing a cardboard box which, when assembled, fitted my TomTom unit perfectly and would clearly protect the unit whilst in the post. Secondly, the package also contained a Royal Mail "Special Delivery" envelope complete with address and tracking number. Postage and insurance were already paid by TomTom.
Within 24 hours of my posting the unit back to TomTom I received an email confirming receipt and within 7 days I got another unit back. TomTom had REPLACED my unit free of charge with a brand new and exactly the same model and ALL under guarantee!
So for those of you who are contemplating purchasing a TomTom satellite navigation system, I thought you might like to know about this company's follow-up customer services system. They are quite excellent and I hope this message is useful.
NM
 tom tom September 2, 2010
jojo
does what a tom tom should. would be nice if infinite free updates was part of package!asking for too much?
Simply the Best August 21, 2010
Mr. Donald E. Cross (UK)
I purchased the Tom Tom One IQ routes,and find it excellent,I deliver fleet cars to address`s all over the UK, and find the device spot on,I particulary like the lane indicators,and roundabout indicators,good clear voice,reliable,
good storage of post codes,can`t really find anything negative to say about this model,well done Tom Tom.
It Gets You Where You Want To Go July 9, 2010
P. D. Aitken (London, England)
This satnav does work and the voice instructions are generally very good. I think the user manual is shocking and helps very little in using the product. Experimentation appears to be the name of the game. The holder keeps falling off the windscreen. But, in the end, it gets you where you want to go.
TomTom ONE IQ Review June 18, 2010
zib (UK)
I found this very easy to use without having to read the instructions and so far its been very reliable. My only issue would be with the fitting which holds the tomtom to the suction fitting which sticks to the window - the tomtom seems to fall off quite easily when I'm trying to secure it in position and it feels like it'd be easily broken by the stiff rotater ball which enables the angle of the tomtom to be set up. Having said that, it hasn't broken and it is preferable to getting lost all the time, although I do find it a bit distracting looking at the screen whilst navigating a roundabout in busy traffic - but maybe that's more about my competence as a driver rather than that of the tomtom!
Showing reviews 1-5 of 110
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